Accessibility Statement

At EclipseVault, we believe everyone should have the opportunity to browse our website, learn about our products, and shop online with as few barriers as reasonably possible.

We are committed to improving the accessibility and usability of our website and providing a positive experience for all customers.

1. Our Accessibility Commitment

EclipseVault aims to make our website accessible and easy to use for people with different abilities, devices, and browsing preferences.

We work to improve accessibility across areas such as:

Website navigation
Product information
Text readability
Page structure
Forms and checkout
Links and buttons
Images and alternative text where appropriate
Keyboard accessibility
Compatibility with commonly used browsers and assistive technologies

2. Accessibility Standards

We aim to follow recognized web accessibility principles and, where reasonably practicable, align our website with relevant accessibility standards such as the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing process, and we may continue making improvements as technology, standards, and customer needs evolve.

3. Assistive Technologies

We aim to support commonly used assistive technologies and accessibility features, including where reasonably practicable:

Screen readers
Keyboard navigation
Browser zoom
Text enlargement
Operating-system accessibility features
Alternative input methods

Compatibility may vary depending on the browser, device, operating system, assistive technology, and third-party services being used.

4. Website Content

We aim to present information in a clear and understandable format.

Where reasonably practicable, we work to provide:

Descriptive headings
Readable text
Clear navigation
Meaningful link descriptions
Descriptive image alternative text where appropriate
Clearly labeled forms
Accessible product information
Consistent page layouts

5. Images and Product Information

Product images are an important part of an online collectibles store.

We aim to provide meaningful alternative descriptions for images where appropriate and practical.

Some decorative images may not require alternative text because they do not provide additional informational value.

6. Third-Party Content

Some parts of our website may rely on third-party services, applications, payment systems, social media tools, embedded content, shipping services, or other external technologies.

EclipseVault cannot always control the accessibility of third-party platforms.

If you encounter an accessibility issue involving third-party functionality, please let us know so we can investigate and, where possible, provide an alternative way to access the relevant information or service.

7. Accessibility Feedback

We welcome feedback about the accessibility and usability of our website.

If you experience difficulty accessing content, navigating the website, completing checkout, using a form, or interacting with any feature, please contact us.

Email: contact@EclipseVault.shop
Phone: +1 (479) 345-1674

When reporting an accessibility issue, please provide as much information as reasonably possible, including:

The webpage or feature affected
What you were trying to do
The accessibility difficulty you experienced
The device and browser you were using, if known
Any assistive technology involved, if applicable

This information can help us investigate and address the issue more effectively.

8. Alternative Assistance

If you are unable to access information or complete an action through our website because of an accessibility barrier, please contact us.

We will make reasonable efforts to provide assistance or an alternative method of accessing relevant information or completing the applicable request, where possible.

9. Ongoing Improvements

Website accessibility is an ongoing process.

We periodically review our website and may make changes to improve navigation, content structure, usability, compatibility, and accessibility.

We appreciate customer feedback because it helps us identify areas where additional improvements may be needed.

10. Limitations

While we strive to make our website accessible, we cannot guarantee that every page, feature, browser, device, or third-party service will always be fully accessible to every user.

Some limitations may result from third-party technologies or services outside our direct control.

We will nevertheless make reasonable efforts to identify and address accessibility barriers brought to our attention.

11. Contact Information

For accessibility questions, requests, or feedback, please contact:

EclipseVault
54 Souttar Terrace
Osborne Park DC WA 6017
Australia

Email: contact@EclipseVault.shop
Phone: +1 (479) 345-1674

We appreciate your feedback and are committed to making the EclipseVault shopping experience as accessible and user-friendly as reasonably possible.