Terms of service

Welcome to EclipseVault. These Terms of Service govern your access to and use of the EclipseVault website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from us.

1. About EclipseVault

EclipseVault
54 Souttar Terrace
Osborne Park DC WA 6017
Australia

Email: contact@EclipseVault.shop
Phone: +1 (479) 345-1674

EclipseVault is an online retailer offering Pokémon Trading Card Game products, trading cards, sealed products, accessories, collectibles, and related merchandise.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the applicable age of majority, you should use our website and make purchases only with the involvement and permission of a parent or legal guardian.

3. Website Use

You agree to use the EclipseVault website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload malicious software, viruses, or harmful code.
Use automated systems to abuse, scrape, or overload the website.
Misrepresent your identity or payment information.
Use the website in a way that violates applicable laws or regulations.

We reserve the right to restrict or terminate access to the website where reasonably necessary.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.

However, product images may differ slightly from the actual product due to manufacturer changes, photography, screen settings, packaging updates, or other factors.

Packaging, artwork, contents, and product configurations may change without notice when manufacturers make changes.

5. Product Availability

All products are subject to availability.

Displaying a product on our website does not guarantee that the product will remain available.

If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative solution or cancel the affected portion of the order and issue any applicable refund.

6. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation email confirms that we have received your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit orders where reasonably necessary, including in circumstances involving:

Product availability issues
Pricing or listing errors
Payment problems
Suspected fraudulent activity
Unusual purchasing activity
Incorrect customer information
Shipping restrictions
Violations of these Terms of Service

If an order is cancelled after payment has been received, any eligible payment will be refunded using the original payment method where reasonably possible.

7. Pricing

Prices displayed on the website are subject to change without notice.

We make reasonable efforts to ensure that prices are accurate. However, an accidental pricing or listing error may occur.

If a significant pricing error affects an order, we may contact you before fulfilling the order. If the order cannot reasonably be fulfilled at the displayed price, we may cancel the order and provide an applicable refund.

8. Payment

Payment must be successfully received before an order can be processed and shipped.

We may use third-party payment processors to securely process transactions.

By submitting payment information, you represent that you have authorization to use the payment method provided.

We reserve the right to verify transactions and take reasonable steps to prevent unauthorized or fraudulent purchases.

For additional information, please review our Payment Policy.

9. Shipping and Delivery

Shipping is handled according to our Shipping Policy.

Delivery dates and timeframes are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, public holidays, and transportation disruptions.

Customers are responsible for providing accurate shipping information.

10. Pre-Orders

Pre-order products are subject to the terms displayed on the relevant product page and our Pre-Order Policy.

Manufacturer or distributor release dates may change.

Pre-order products may not be available for shipment until the applicable release date or until the products have been received and processed by EclipseVault.

11. Returns and Refunds

Returns, refunds, replacements, and cancellations are handled according to our Return and Refund Policy and applicable consumer protection laws.

Nothing in these Terms of Service is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted.

12. Pokémon and Third-Party Intellectual Property

Pokémon, Pokémon TCG, characters, names, artwork, logos, trademarks, and related intellectual property belong to their respective owners.

EclipseVault is an independent retailer and is not affiliated with, sponsored by, or endorsed by The Pokémon Company, Nintendo, Game Freak, or Creatures unless expressly stated otherwise.

All third-party trademarks and intellectual property remain the property of their respective owners.

13. Intellectual Property of EclipseVault

Unless otherwise stated, the content of the EclipseVault website, including our original text, graphics, branding, logos, layouts, photographs, and other materials, is owned by or licensed to EclipseVault.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our original website content without prior written permission.

14. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other service providers.

These services may have their own terms and privacy policies.

EclipseVault is not responsible for the independent practices, availability, or policies of third-party services.

15. User Accounts

If the website permits you to create an account, you are responsible for keeping your login credentials confidential and for all activity conducted through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts that violate these Terms of Service or are reasonably suspected of fraudulent or abusive activity.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

Nothing in these Terms limits any consumer guarantees, warranties, or statutory rights that cannot legally be excluded.

17. Limitation of Liability

To the extent permitted by applicable law, EclipseVault will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products where such liability can legally be excluded.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

18. Events Beyond Our Control

EclipseVault is not responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, transportation disruptions, labor disruptions, carrier failures, widespread technical outages, or other unforeseen events.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

We collect, use, store, and process personal information as described in that policy.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The updated version will be posted on our website with a revised "Last Updated" date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised terms to the extent permitted by applicable law.

21. Governing Law

These Terms of Service are intended to operate subject to the laws applicable to EclipseVault and its customers.

Where applicable, disputes will be subject to the jurisdiction of the courts and applicable laws governing the transaction.

Nothing in these Terms is intended to remove or restrict mandatory consumer rights available to customers under applicable law.

22. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the fullest extent permitted by law.

23. Entire Agreement

These Terms of Service, together with our other published policies, constitute the terms governing your use of the EclipseVault website and purchases made through our store, except where a separate written agreement expressly applies.

24. Contact Us

If you have questions about these Terms of Service, please contact us: